Our Policies
Cancellation Policy
Advance Payment Required
A minimum advance payment of 25% is required to confirm your booking.
Refund Schedule Based on Cancellation Date
30+ Days Before Departure
90% Refund (after deducting applicable processing charges)
15–29 Days Before Departure
50% Refund
7–14 Days Before Departure
25% Refund
0–6 Days Before Departure or No Show
No Refund
Refund Processing
Eligible refunds will be processed within 7–10 working days to the original mode of payment.
Important Terms & Conditions
Third-Party Services
Flight tickets, train tickets, helicopter bookings, VIP darshan, permits, and other third-party services will be refunded strictly according to the respective service provider's cancellation policy. We are not responsible for their refund terms.
Force Majeure & Unforeseen Circumstances
Any additional expenses arising due to natural disasters, landslides, road closures, adverse weather conditions, government restrictions, or other unforeseen circumstances shall be borne by the guest.
What Happens If Your Tour is Cancelled by Us?
In the rare event that we cancel your tour due to circumstances beyond our control, you will receive a full refund or the option to reschedule your tour at no additional cost.
Best Price Guarantee
If you find a lower price for the same tour with another operator, we will match it or offer you a better deal. Contact us within 24 hours of booking to avail this offer.
Travel Insurance
We recommend purchasing travel insurance for your peace of mind. It covers unexpected cancellations, medical emergencies, and other travel-related issues.
Frequently Asked Questions
Can I modify my tour dates after booking?
Yes, you can modify your tour dates up to 30 days before departure with no additional charges, subject to availability. Modifications made within 30 days may incur additional charges.
What if I need to cancel due to an emergency?
We understand emergencies happen. Please contact us immediately with supporting documents (medical certificates, death certificates, etc.), and we will consider your case for an exception.
Are deposits refundable?
The 25% advance payment is non-refundable if you cancel 0–6 days before departure. For cancellations earlier than that, refunds are issued as per our cancellation policy.
How do I claim a refund?
Contact our support team with your booking reference number. We will process your refund within 7–10 working days to your original payment method.
Have Questions About Our Policies?
Our support team is here to help clarify any concerns.